Forever Fit Guarantee

Each purchase of a TROY Ring Set comes with our Forever Fit Guarantee. This allows up to 2 future exchanges or replacements for the same color and material ring in a different or same ring size. If the same ring is no longer available or in stock at the time of the claim, an alternative style may be selected.

The Forever Fit Guarantee covers up to 2 replacement rings for:

• If the ring gets lost or stolen
• If the wearer experiences a size change
• If the ring is damaged or scratched from wear and tear
• If the ring is broken or torn by accident
• If the wrong size of a personalized ring is ordered
• If a ring is purchased from an authorized retailer outside of troybands.com and is past the return or exchange policy date

A new purchase will be required after a second replacement is received to re-enter the Forever Fit Guarantee program.

Returns and Exchanges

Ring size changes during the 99-day risk-free trial may be exchanged through the returns portal. Rings purchased outside of troybands.com and through authorized retailers will be subject to the return policies of the retailer they were purchased from. If your ring no longer qualifies for the return period with the retailer, you may use one of your Forever Fit Guarantee replacements.

Proof of Purchase

Proof of purchase may be required for a lost or stolen replacement to be initiated. The Forever Fit Guarantee does not cover abuse, improper use or storage of the product, unauthorized modifications, or repairs.

Personalized Rings

In the event that the wrong size ring was purchased with personalization, a Forever Fit Guarantee replacement may be granted. Requests for non-personalized rings as a Forever Fit Guarantee replacement may also be granted. However, the ring will still not qualify for a return or refund, and the personalization fee is non-refundable.

If you have any further questions regarding your guarantee, please don't hesitate to reach out to our Customer Success Team at contact@troybands.com.

Thank you for choosing TROY — built to be worn every day, made to last forever.